The efficient millennial still needs some help from credit unions!

first_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Credit Unions and community banks are constantly asking themselves how to attract the millennial consumer. In fact, 75 million of today’s U.S. population are millennial’s, so why do only 24% of them bank with credit unions and small community banks???Well, Credit Union Journal says it best… “millennial’s want convenience and as little human interaction as possible.”  And I truly get this.Nothing is more irritating to me than having to call customer service for an issue that could be resolved via email or web form. If they can’t text, email, snap, or instant message most younger consumers want little to do with it. Anything to avoid forced face-to-face interaction or long drawn out phone calls.Credit Unions and community banks need to take note! continue reading »last_img read more

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